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Privacy Policy

Last updated: December 2024

1. Introduction

Zelpful ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform for SaaS business transactions.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Business information for listings
  • Financial information for valuations
  • Communication preferences
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our platform, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our platform
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Generate business valuations
  • Communicate with you about our services
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Other Users

When you create a listing, certain information will be visible to other users, including business details and contact information as specified in your listing.

4.2 Service Providers

We may share your information with third-party service providers who help us operate our platform, such as hosting providers, payment processors, and analytics services.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. We will delete or anonymize your data when it is no longer needed for these purposes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our services.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will ensure that such transfers comply with applicable data protection laws.

11. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: noreply@zelpful.com

Jurisdiction: Texas, United States